Customer Testimonials

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Google Jan 11, 2021
 

John worked with us on purchasing two (2) GTIs. We initiated and concluded the transaction entirely via text and phone conversations. John was fantastic! Responsive, honest in meeting our pricing request, and thoroughly professional. He accommodated our compressed time frame to pick up the cars. We had a totally positive experience with John and the First Team VW folks.

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Google Nov 3, 2020
 

I started off nervous but John Gunn came in handle me with care and love, I walked out crying as this was a dream of mine. If you go to first team ask for John tell him chay sent you thanks John my twin boys love the Tiguan and the fact that it’s a 2020 is everything. Thanks for caring for us through this process first team you all are awesome.

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Google Nov 3, 2020
 

Easy and painless transaction! Salesman Bob Roy was a pleasure to work with, courteous and very knowledgeable! Highly recommend

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Google Nov 1, 2020
 

We worked with Mike on the purchase of my wife’s new 2021 VW Tiguan. He was incredibly honest and straight forward with us throughout the entire experience. The guys were more than willing to walk us through multiple cars to be sure we knew what we wanted. They were very respectful when we asked if we could take a break for lunch to think over our decision. Any salesman knows letting your customer walk off the lot can be a death sentence. But the guys were great. The car is amazing and we’re so excited. Highly recommend working with ...

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Google Nov 1, 2020
 
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Google Oct 5, 2020
 

Easy and painless transaction! Salesman Bob Roy was a pleasure to work with, courteous and very knowledgeable! Highly recommend

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Google Sep 1, 2020
 

One of the guys in the parts department, John Willis, was especially kind and helpful. We are from out of town and needed help getting a part. He went above and beyond to help us find the part at our convenience. Thank you so much!!

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Google Aug 15, 2020
 

One of the guys in the parts department, John Willis, was especially kind and helpful. We are from out of town and needed help getting a part. He went above and beyond to help us find the part at our convenience. Thank you so much!!

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Google Aug 4, 2020
 

I have changed my rating from 1 to 4. I would have given them a full 5 stars for there quality work but I am very disappointed the way my appointment was handled. I did not get any confirmation email or text message about my appointment. And when I had called them a Lady on the phone told me it was scheduled today, and when I showed up at the service center my appointment was booked for another day. So, I gave her a call and tried to get some answers where she was rude to me and did not accept her fault ...

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Google Jul 15, 2020
 

I have changed my rating from 1 to 4. I would have given them a full 5 stars for there quality work but I am very disappointed the way my appointment was handled. I did not get any confirmation email or text message about my appointment. And when I had called them a Lady on the phone told me it was scheduled today, and when I showed up at the service center my appointment was booked for another day. So, I gave her a call and tried to get some answers where she was rude to me and did not accept her fault ...

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